meetmatch app pt 2

3/2/2025 - 21/3/2025 Week 1 - Week 7

Wong Kai Xin / 0353027

Major Project / Bachelor of Design in Creative Media / The Design School

Task 2

INSTRUCTIONS

TASK 2


Week 5:

Task 2 Due date: 11 March 2025 (submit in Teams)


  • submission:

    • Group Presentation Slide that summarizes your group project work and deliverables, including Figjam or Miro board (up to Task 2). 

    •  Format for submission: (i) Presentation Slide (including links for all your raw data, material, Figjam board etc); (ii) PDF file (up to Task 2). 

    •  Only Project Leader needs to submit on behalf of your group. Please remember in your slide mentions ALL the project members' names, and student ID, and Supervisor's name. 

    • Name your Presentation slide as 'Name_GroupName_Task2.Supervisor'. For example, LiaoXiaoNing_MakanBuddy_Task2.DrWongCY



After refining my user persona,

refined user persona


We moved on to completing our user journey map:
draft user journey map

Feedback:

  • User journey map not enough components (can inc pain points) https://www.ibm.com/think/topics/customer-journey-map can refer

  • Information architecture and user flow progress by next week

  • Card sorting need users to do (one user each person)

  • User flow everyone need to be involved in the development

  • User flow apply usability principles (explained in interactive design and appli 1 he will share notes later)

  • Presentation wear smart casual



After a consultation session, we realised that we were lacking in components so we revised another user journey map with more components. 

The components Mr Shamsul suggested us to add in our User Journey Map:
  • Stages of the customer journey (or buyer’s journey)
  • Customer personas
  • Customer expectations
  • Customer touchpoints
  • Customer actions
  • Emotions
  • Channels
  • Opportunities

final user persona
SUBMISSION

task 2 (PDF)
REFLECTION

Working on this project has been a really eye-opening experience for me. At first, I thought creating a user persona and a user journey map would be quite simple, but as we went deeper, I realized how much detail and thought goes into making sure everything makes sense. Refining the user persona helped me understand how important it is to really put ourselves in the users’ shoes—thinking about their habits, frustrations, and what they actually need from our app.

The user journey map was a bigger challenge than I expected. After our consultation, we realized we were missing a lot of key components, like pain points and emotions, which made our map feel incomplete. Getting feedback from Mr. Shamsul made me realize that just because something looks complete doesn’t mean it’s actually useful. We had to go back, rethink our approach, and make sure we included every important step that would make the journey map more realistic and helpful.

Another thing I learned was the importance of teamwork. Everyone had different ideas, and sometimes it was hard to agree on things, but I saw how valuable it is to combine different perspectives. The more we discussed, the better our ideas became. Moving forward, I know we need to focus on information architecture, user flow, and usability principles, which are things I still need to learn more about.

Overall, this project has pushed me to think deeper about design and user experience. It’s not just about making things look nice but also about making them work well for real users. I’m excited to see how our project develops in the next few weeks, and I hope we can create something that people will actually find useful and enjoyable.

Comments

Post a Comment

Popular posts from this blog

EXPEDIO Project X-Board

Image
EXPEDIO DESIGN (X-BOARD) Week 1 As for the first week, we have been briefed about the module information booklet, then proceeded to the briefing of our project. There were three topics to be chosen and our team has decided to go with the Expedio design project as we felt like it suited us best. We did some research on the background of the company and came up with some interview questions relating to our project plan. For now, we are expected to finalise our interview questions for next week before proceeding with the interview with our client. individual context research Week 2 After showing our interview questions for our client to our lecturer, he suggested we support our questions with references as to why we would ask a specific question. We then proceede...
Read more

what's the science behind luck?

Image
Description : Using a processed design framework, you will now produce an infographic report to present the given information to a ‘target audience’ with the purpose of: 1. Creating awareness 2. Explaining a process 3. Defining a concept Any time based media and software using photography, vector imagery. Design Considerations: ● Organization Principles – LATCH and Content Organization ● Aesthetic Principles – Animation principles ● Cognitive Principles – Principles of visualization Output Expectation: The presentation must be deliberated on, consider each assessment rubric of sorts to your final outcome  ● Show causality ● Multivariate graphics and visuals ● Integrate word number and images ● Content count ● Within eyesight ● Use multiple char...
Read more

expressions

Image
EXERCISES Week 1 :  Exercise 1 ( Type expression ) I sketched the expression words on my iPad and realized that it was not as easy as it seems, constant brainstorming was required in order to think of the right impression. Even doing so, some expressions were not as accurate as I thought.  Fig 1.21 Sketches of expressive words 14/4/2023 Week 2 :  Digitizing expressive words  For my previous sketches, I learned that I have used a lot of illustrations in my designs. During this week, I improved my designs for the expressive words based on last week's feedback session.  Fig 2.21  Design for split  21/4/202...
Read more